Liquid Web Reviews and Expert Opinions
Liquid Web is the only host for us!
If youre looking for awesome hosting at a reasonable price, with FANTASTIC service, you want to go with Liquid Web. We have used Liquid Web for 9 years and our uptime has never been better. Our problems - what few weve had - have been solved quickly and efficiently by their HEROIC support. Seriously, you cannot do better, in my book.
DO NOT BUY THIS SERVICE
They dont have the professional support I had and the blogging website hosted on their server. suddenly their server was down and they dont have a backup of the data.
Worst support team ever
Worst support team ever, DO NOT MIGRATE TO THEM!. They migrated our website TWO times and so many issues happended and their support team does not even respond. we lost $10k worth of sales
2 months ago, this review would have been 4-5 stars. As you can see from other long-term clients, the quality of service has fallen drastically. As an agency, weve lost clients due to downtime and errors made by Liquid Web.
Excellent support staff
I had an unexpected problem that I caused. I contacted support and clicked the talk to a human link. As in other cases, the respondent told me how I could correct the problem. I tried it, and it worked instantly. Im still getting used to my new Centos7 server, and I could create more problems. Its great to know that your excellent support staff will be there to help when/if those problems arise.
Customer service is not good
Been using Liquid Web for about a year now and their service is Just okay okay. The customer service is not so good, You need to keep asking them for solving your issue otherwise they are ignoring your tickets.
thanks Liquid Web!
Fast service. Price norms. I liked the support. Quite good conditions. Server norms. Liquid Web has been a dream come true for our hosting needs! Highly recommend it to everyone!
Not just a host
You could not have a better partner than Liquid Web! Liquid Web has always been awesome in its support teams, they have some of the best tech support people on the planet. The Sales team is also amazing. The biggest reason and the one that I am most grateful for, and why I would recommend Liquid Web is that like many companies we were devastated by the Covid-19 pandemic as were all of our clients most of which are music festivals and nightclubs. Liquid Web had a choice to make, to kill my servers when I could not pay my bill or not, I am so happy they chose not to, they helped me save our sites and our clients websites that we host. We are still in a tough spot but we would be out of business if it were not for Liquid Webs understanding and support. Thank You Liquid Web
Really secured and highly recommended
I had a client that couldnt get to their website even though every test I ran determined that the website was up. Support helped me determine that the issue was a bunch of invalid login attempts to the website that caused the lockout for that IP address. Security in the fact that several invalid login attempts triggered a lockout of that IP Address lets me know that our clients sites are secure on Liquid Web. Thank you for taking that extra step to keep our clients protected!
Great tech support
Liquid Webs tech support has been not good from the last few years Ive been with them. They are friendly but give slow replies if they do not know the answer, they find someone who does but taking so much time.