HostPapa Reviews and Expert Opinions
Totally Satisfied with Customer Support
I found the assistance I received very cordially and, after some necessary security questions, the problem was addressed and rectified in a very satisfactory manner. Right service and professional conversations.
Would not recommend this company
Would not recommend this company to anyone with a very bad experience with the customer service (Also it’s Overpriced). Do the research first and then choose your web hosting.
website loads slow
I signed up about 3 months ago...My website loads slow after I hosted here, They read all my queries but they are not capable to solve my issues... Bad customer service
The website has a lot of downtime due to issues with the hosting at HostPapa and problem solutions do sometimes take a while to get implemented. Not good :(
Easy to advise of any problems
Easy to advise of any problems, and they give slow responses within timelines. Also, good chatting if necessary while talking to customers.
HostPapa's customer support team
HostPapas customer support team is excellent. They dived deep into my website and discovered why Google Search was not finding it and made the necessary changes. They also found the code that returned a Server Error (5xx). They responded quickly and found solutions.
Locked contracts without any reason
After 3 days of I paid for service, they locked it without any information. I queried for a refund of my money but no response. Scammers.
Great technical support team
I have chosen host papa for an important service which is the technical support team, you can call at any time asking for help and you will be answered quickly. Thank you!
Great Technical Support by Caring Humans
Not just this time but EVERY time Ive contacted Host Papa for technical support the response has been prompt, courteous, informed, and informative, both at the chat-interface first level and... in the few instances where the issue had to be escalated... at the email-supported second level. Great people doing a wonderful job.
I would recommend Hostpapa for any Hosting package
My recent experience with Hostpapa was excellent. They helped me sign up with a hosting package online and then by phone with a further discount that I had missed online when I hesitated to accept the offer.