HostGator reviews

Reviewed by 22 users
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HostGator Reviews and Expert Opinions

John Christian
Always helpful
Hostgator has been really good option for me. Hostgator has always been responsive, whenever I have called for any query. My queries are resolved in quick time which was really satisfying. I dont really have any complaints, but pricing is something they should work on.
Helpful (3)
Kiran Marshan
Snappy plan for my new website really works great
Excellent support and service by their team. Best part is the Snappy plans can be extended even for VPS. I found the pricing on a bit expensive side but the thing is that HostGator is a big brand and they really live up to the expectations. Really helped me set up my small business website and blog.
Helpful (3)
Shared hosting is very slow
They are getting worse and worse. My website on their shared hosting used to work fine but about 6 months ago I started noticing that sometimes it works much slower - it took about 5 sec and more to load the page. Now its slow almost every time - it works fine only for a short period of time I talked to tech support but they always blame my website optimization. When I asked them, how can you explain that it worked fast 1 hour ago and now its 10 times slower? They claimed that they dont see any slowness on their end. A few weeks ago, the server a few times failed completely and returned code 500. But tech support pretends that they dont know about it. I ended up moving to another hosting provider where my "not optimized" site works perfectly fine with the cheapest plan. Unfortunately, Hostgator doesnt want to refund money for the rest of the year but Id better lose money than I would deal with them anymore..
Helpful (4)
Jawinder Kaul
Not Recommended
As a new beginner, I started my shared hosting with hostgator. I started two accounts with hostgator hosting. The service was good for couple of months, but as I started getting more issues, the support performance went down. I was beginner and new to web hosting, it was very frustrating to cope up. I decided to close the account and move to another web host, the account closing also took long time. Hostgator surely Not recommended.
Helpful (3)
Ram Paul
Very Disappointed
I started with hostgator eight months ago, but today I am thinking that decision to move to hostgator was not good. Experience has been bizarre. I started on two accounts with hostgator, which was my mistake. So I dont know about others, but I dont have much good experience with them.
Helpful (3)
Jaswinder Kaul
Not a reliable web host
I want to give my honest review on hostgator. I purchased VPS web hosting plan from hostgator, but all things went wrong from the day I purchased hosting form them. The team had no clue nor did they provided me any assistance regarding the VPS issues. I have lost business because of silly mistakes done by hostgator team. They are seriously not reliable web host.
Helpful (3)
Avinash Patel
Horrifying Experience
I am using hostgator from past few months and the experience is really horrifying. I may not only be the customer who is upset with hostgator support services and website uptime. Even in the starting, my email wasnt going to the customers. Just avoid this web host and wish them to get better in after purchase services.
Helpful (3)
Rashid Khan
Poor customer support
Customer support has been really poor with hostgator. Once they get their money, they never bother to respond to your queries afterwards. Do not buy hosting from this company, totally waste of money.
Helpful (3)
Glenn Roy
Easy & Efficient Process
I have several domains & hosting accounts with hostgator. And all my sites are working fine. The work process at hostgator is very much easy and efficient. I have used their help desk several times and the I am extremely satisfied with them. The tech support is solid.
Helpful (2)
Sarvesh Jain
Terrible Support
I had to upgrade my hosting and I was looking for better web host. I switched to Hostgator, they took the money but it took so much time to transfer my account. I had been sending tickets to the support team and there was so much delay in reply. I have switched my web host right now, and much happier with it. Do not go for hostgator.
Helpful (2)
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