WPEngine Reviews and Expert Opinions
They took 48 hours to restore a backup
They took 48 hours to restore a backup, I dont what was their executives doing? I did follow up at least 8-10 times but they just ignoring my emails.
Their cost is higher
As long as you do not buy shared hosting but its pretty good. Their dedicated hosting is also a good option but their cost is higher
Support is poor.
Customer service is slow and useless, with unqualified staff. I used to work with a lot of clients, however, the support team lack an of experience
This isn't suitable for Moodle sites.
They provided excellent support for the first year, however, they recently declined to help us with anything essential to our busy Moodle site. As a reason, we have no choice except to look for a new host.
Support was helpful but little slow
Support was very helpful and solving my issue. But they are very slow to reply & took 8 hours to reply. They were great at troubleshooting and fixing an issue that was on my end.
One of the hell service in India
I m using Wpengine for the last 1year, when you are new to them they will provide good service after one year and if you choose multiple-year hosting congrats you will trap ...
I'm using the app and it doesn't seem to b
Im using the app, and it doesnt seem to be mobile-friendly in the least, so Im not sure what the point is. Im constantly zooming in and out and adjusting the page to fit my phones screen.... There is something not right.
It's a nightmare to deal with
Its a nightmare to deal with. The site went down every other day. Its just not worth the hassle, given that you have many other choices.
Qualities that matter
Kindness without competence loses its value, and WP Engine is extremely knowledgeable and the support kind and professional. A little bit expensive but its an excellent service for businesses that are already well underway :)
Good Customer support
Not the cheapest of hosts, but consistently good customer support. Always feels like you are dealing with a human, not a bot, and one who wants to get things working for you.