WPEngine Reviews and Expert Opinions
Support is poor.
Customer service is slow and useless, with unqualified staff. I used to work with a lot of clients, however, the support team lack an of experience
This isn't suitable for Moodle sites.
They provided excellent support for the first year, however, they recently declined to help us with anything essential to our busy Moodle site. As a reason, we have no choice except to look for a new host.
Support was helpful but little slow
Support was very helpful and solving my issue. But they are very slow to reply & took 8 hours to reply. They were great at troubleshooting and fixing an issue that was on my end.
One of the hell service in India
I m using Wpengine for the last 1year, when you are new to them they will provide good service after one year and if you choose multiple-year hosting congrats you will trap ...
I'm using the app and it doesn't seem to b
Im using the app, and it doesnt seem to be mobile-friendly in the least, so Im not sure what the point is. Im constantly zooming in and out and adjusting the page to fit my phones screen.... There is something not right.
Qualities that matter
Kindness without competence loses its value, and WP Engine is extremely knowledgeable and the support kind and professional. A little bit expensive but its an excellent service for businesses that are already well underway :)
Good Customer support
Not the cheapest of hosts, but consistently good customer support. Always feels like you are dealing with a human, not a bot, and one who wants to get things working for you.
Affiliate payment was not made.
I made a sale using Wpengine affiliate. The earnings must be paid within 45 days, but my payment has not been confirmed for 3 months. Although I sent a ticket, there was no response yet...
I've had my sites with WP Engine for…
Ive had my sites with WP Engine for years and have always had excellent service. Whenever Ive needed technical support, Ive gotten excellent service that goes above and beyond
WP ENGINE HAS LET ME DOWN
I have been with WP Engine for my WordPress site for several years now. I had heard they were the best for a business WordPress site. In the past, I had no problems with my site ever going down.