BigRock reviews

Reviewed by 28 users
3.0/5
Fair
Reliability
2.8/5
Pricing
3.0/5
User Friendly
3.0/5
Support
3.2/5
Features
3.2/5

BigRock Reviews and Expert Opinions

05-Jan-2021
Danny Devpal
Worst Hosting Provider
definitely do not choose this company. SSL hosting mail FTP everything is problematic. they also do not reimburse the static IP fee for the SSL they cannot establish. stay away. connections are extremely slow. 1 GB of the site was uploaded in 8 hours. mail services 2 days did not work at all. All my mails for 2 days are missing. It is a great miracle that you can not set up SSL. it takes 2 days to answer the problem. They offer free hosting services when they ask for a refund. Donate money rather buying their hosting
Helpful (4)
09-Dec-2020
Susan Miller
Not Good Service
I have to agree with all the other negative reviews, particularly about customer service/tech support. Even the platform stability now is getting worse, but their support employees dont know how to manage clients and how to solve their problems. I face many server & support issues with this company
Helpful
30-Nov-2020
Frank Jason
Okay, Not Great!!
BigRock -- high cost - pathetic support, no 24/7 - bandwidth: pretty slow for the money paid. Opted BigRock as recommended by many, but no great service to look ahead here, planning for different provider.
Helpful (4)
06-Oct-2020
Muhammad Allen
Never Migrate With Bigrock
Planning to migrate with this company, I suggest you dont go for it. you will get tons of other hosting companies like hostinger, milesweb, bluehost etc. I migrated my 3 sites with this company but they loosed all the data of sites because of pure server quality. If you are really serious about your website data then look for other companies
Helpful
05-Oct-2020
Anupam Halder
Pathetic hosting , good domain provider
Pathetic hosting company . Used their cloud hosting and had to move to other hosting because they limits resource af if free plan. DB MAX USER LIMIT to 20 only in 4 core / 4 gb ram plan. Website response time varies a lot time to time . Frequent 503 error.
Helpful (3)
24-Sep-2020
Vinay Rawate
If you care your online business, do not buy from
Well, bigrock is worst web host that I ever come across. They are providing very bad services either in terms of buying domain or hosting or any products. Their hosting is not so user friendly, & you need to constantly take follow up with the team. I will say that if you ever care about your online business, never ever buy hosting plan from bigrock.
Helpful (4)
22-Sep-2020
Gagan Chadha
Pathetic Service, No Business Continuity Plan, Dow
No advance notice given by Bigrock, Plex Panel being upgraded since the last 24hours. .NET service is down and there is no business continuity plan no planned uptime assurance while the panel is being upgraded. All our sites work on .NET, and none are accessible. Been 25 hours, the server team politely informs that it can take 2 days for the upgrade to be finalized.
Helpful (4)
22-Sep-2020
Gagan Chadha
Pathetic Service, No Business Continuity Plan, Dow
No advance notice given by Bigrock, Plex Panel being upgraded since the last 24hours. .NET service is down and there is no business continuity plan no planned uptime assurance while the panel is being upgraded. All our sites work on .NET, and none are accessible. Been 25 hours, the server team politely informs that it can take 2 days for the upgrade to be finalised.
Helpful (4)
08-Sep-2020
Kate Williams
Absolute Terrible
Bigrock is a disguised fraudster they have an image of a big company in the market but in fact, they are just a bunch of unprofessional people with slow and easily hackable servers and heavy marketing budget. Dont fall in their marketing trap.
Helpful (2)
24-Aug-2020
Beaware - they will bottleneck
Beaware - they will bottleneck your site
I used Cloud Hosting ( 4GB/ 4 Core ) plan from Bigrock. Initially everything looks good so bought for few years plan. Initially I did not have any problem. But after few months I my Site used to get frequent DB connection limit error. On investigation I found that max_user_connections limit was set to Only 20. I asked support team to increase it but they strictly told it can not be done in cloud hosting and suggested to buy either VPS of Dedicated Hosting . I had to change the hosting and lost 3 years hosting money. I have attached the proof.
Helpful (4)
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