Web Hosting Comparison

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Company Name Liquid Web HostPapa
Starting price 1398.45/mo 199/mo
User Ratings
Reliability
Pricing
User Friendly
Support
Features
Total Score
User Reviews
Latest positive review
Liquid Web is a trusted hosting platform that definitely stands out from the crowd. The service encompasses fully-managed server solutions that do not compromise with security and functionality. As I stated in my review, its high end performance makes the system a worthy pick for hosting different project types and this is exactly what I value most about the platform.
- HOWARD STEELE
I started to use HostPapa 2 years ago. I like the unlimited hosting for domain name. I have another 2 host services with other companies, since I started using HostPapa I’ve transferred all of them to HostPapa.
- Roger
Latest negative review
Chat and support for billing is nearly worthless
Coming from SiteGround where a chat window is usually connected to a rep immediately [or at least under a minute] and the problem is solved, I find Liquid Web's chat support wait times abominable - if the chat takes place at all. Opening a ticket isn't necessarily a solution. I still have a very simple billing ticket question open for nearly a week. I had to call them to ask them to address the ticket. Only their senior support specialist can answer my question? You can't help me on the phone? You won't resolve my open ticket? I guess they don't want to get paid via ACH funds. My invoice link is dead. How can I submit for my expense account? Why can't you invoice my Accounts Payable monthly? Not everyone in corporate America can use their credit cards for IT expenses due to compliance issues. This is simple stuff. I'm not sure I want to know what happens when things get more complicated. I hope this lack of support is limited to billing.
- Michael Summerfield
Horrible Communication
We have been waiting 2 days after being told our websites are being migrated, which are e-commerce and now causing my clients to lose orders and business, on top of that our ENTIRE server with 40 websites crashed this morning for an hour for no reason? A struggle to get any response or any sense of urgency out of them, there is no communication as to what is happening, all I get is another opened ticket. We had emails of one client down because they entered the MX record as .com and not .com.au? Careless and silly mistake that caused my clients emails to be down for 24 hours unnecessarily.
- Ashleigh Tabisher
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How Do You Need to Choose A Web Hosting Service?

1)

Know Your Own Hosting Needs

Before selecting any hosting company or the type of hosting, first understand the purpose of buying hosting. Are you a web designer/ developer at a learning stage, looking out for the hosting service to host the website just to learn its working? Then, you can choose the lowest price hosting provider who can satisfy your purpose. Or, are you looking for the professional website to host? Then, you must understand the depth of your work and select the host provider as per your usage. For small to medium scale business websites, one should go for the VPS or dedicated server. Cloud hosting is very useful for the high-scale business websites which get high traffic on daily basis.

2)

Disk Storage and Bandwidth

Disk storage depends on the amount of content like images, videos, files, databases, emails, etc used on your website.

Bandwidth describes the level of traffic and amount of data that can be transferred between your site, users and the internet.

Most of the companies like MilesWeb, Bluehost, Hostgator,etc. can provide you with all the best bandwidth space at affordable prices.

3)

Server Uptime Record

The server uptime decides the visibility of your website on the internet. Due to the traffic spikes, malware and hackers attacks, data center problems,etc. the server may show less uptime. A 99% uptime means 14.4 minutes (per day) of website downtime. The seconds of downtime can hamper your website performance. So, try to choose the provider that offers the Uptime above 99%.

Sr. No. Uptime Downtime/day
1 99.5% 7.2 mins
2 99.8% 2.88 mins
3 99.9% 1.44 mins
4 99.95% 43.2 seconds
4)

Multiple Add-on Domains

Add-on domain is a fully functioning domain that is created from within your control panel. That means the multiple hosting packages will share the same control panel and server and it allows you to create email, forwarders, etc.

Similarly, you can add multiple Add-on domains. What happens while creating an add-on domain?

(i) A folder in the public_html directory is created.

(ii) A subdomain gets created for the primary domain and it is attached to the new folder.

(iii) A domain is attached with the subdomain.

5)

Server Upgrade Options

The upgradation depends on the traffic your website gets. If at the start when you were not sure about the performance of your site and you had purchased shared hosting then, after some time period, your website might perform slowly due to increased traffic. Hence, you can upgrade it to VPS or dedicated server. When you observe that the traffic to your website is increasing or may be you are falling shortage of resources. You get the choice to upgrade the server as per your needs and wants.

6)

Email Accounts

Having an email account with your domain name looks more professional.

e.g., if you bake cakes and run business with the name lavender cakes then, email accounts of different departments should be related to it.

(i) [email protected]

(ii) [email protected]

Likewise, you can create multiple email accounts with one hosting plan.

7)

Live Chat Support

Live chat support gives you the immediate results. Mostly, those people who are really interested in your products ask questions on chat support. Answering them, then and there can convert them into your customers within a few minutes.